Phone: (585) 442-9272 | (800) 828-3548

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"As Executive and Artist Director of the Academy of Strings, I can recommend The String House of Rochester, New York without hesitation. They have provided instruments of outstanding quality and value to our students for over fifteen years. Their willingness to work with our families in their choice of an instrument is in my opinion, second to none in the country. This type of service and genuine interest in matching instrument to musician is hard to come by these days. When you couple sincere help and advice with the highest value pricing I have seen, you end up with a winning combination."

Timothy Barrett
Executive and Artist Director
Academy of Strings, Johnson City, TN

Trade-in Program  

The String House offers a 100% trade-in policy for violins, violas, cellos, bows, and cases purchased from The String House provided the following conditions are met:

  1. The trade is of an instrument to an instrument or a bow to a bow.
  2. The trade must be of equal or greater value.
  3. The instrument or bow must not have suffered any significant damage in which case The String House will assess damage costs and make proper adjustments.
  4. An instrument or bow may not be traded for store credit.
  5.  The trade in policy does not make the provisions for nor imply that The String House will “Buy back” an instrument or bow.
  6. All instruments and bows must be returned with certification papers if said instrument and bow was originally sold with certification papers.
  7. Bows may be traded at 100% when upgrading to a higher value bow.
  8. Cases may be upgraded at 100% trade-in value only when it is necessary to accommodate a larger instrument.